PRIVACY NOTICE

As Gündoğdu Gıda Süt Ürünleri Ve Dış Ticaret A.Ş. (the “Company”), acting as the data controller defined in the Personal Data Protection Law No. 6698, we attach importance to the security of the personal data we process. We would therefore like to inform you about the processing of your personal data.

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data is processed in accordance with the Personal Data Protection Law No. 6698 and secondary regulations, within the framework of the purposes and legal grounds set out below:

Communication: Your personal data is processed for the purposes of managing the contact form processes on our website and communicating with you in connection with your request.

Legal Obligations: Your personal data may be processed, transferred and retained for the period stipulated in the relevant legislation or required for the purpose, where required by any legal provision to which the Company is subject.

Resolution of Disputes: The Company may process your personal data and share it with the relevant legal authorities in order to prove that it has acted lawfully and fulfilled its legal obligations in disputes that may arise in the future, and to ensure the resolution of such disputes.

Contract Processes, Service Improvement and Customer Satisfaction: Your personal data is processed for the purposes of establishing or performing contracts to which our Company is a party, conducting analytical studies to improve your website experience, and taking actions to increase customer satisfaction and service quality by evaluating your requests, complaints and suggestions. Your personal data may also be processed and transferred for the Company to carry out its finance and accounting operations, and retained for the period stipulated in the relevant legislation or required for the purpose.

LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA

The Company processes personal data where at least one of the legal grounds set out in the Law exists. The legal grounds on which the above data processing purposes are based are as follows:

• The conduct of commercial activities in the specified areas, the conclusion of contracts and the fulfillment of contractual obligations are carried out on the legal ground of the establishment or performance of a contract as set out in Article 5/2(c) of the Law.
• Data processing activities carried out for the fulfillment of our legal obligations are based on the legal ground set out in Article 5/2(ç) of the Law.
• Cases where personal data is processed for the resolution of disputes are based on the legal ground of the establishment, exercise or protection of a right as set out in Article 5/2(e) of the Law.
• Activities based on the purposes of service improvement, customer satisfaction and communication are carried out on the legal ground of legitimate interest regulated in Article 5/2(f) of the Law.

TRANSFER OF YOUR PERSONAL DATA

Your personal data may be shared, within the conditions set out in Articles 8 and 9 of the Law, with the Company's business partners, suppliers from which it procures outsourced services and, upon request, with the relevant public institutions and organizations within the scope of fulfilling legal obligations.

METHOD OF COLLECTING YOUR PERSONAL DATA

Within the scope of the services it provides to you and the data processing purposes stated above, the Company collects your personal data via the contact form on its website.

YOUR RIGHTS AS A DATA SUBJECT

As a data subject, by applying to the Company, you have the right to:

• Learn whether your personal data is being processed,
• Request information if your personal data has been processed,
• Learn the purpose of processing your personal data and whether it is used in accordance with that purpose,
• Know the third parties to whom your personal data is transferred domestically or abroad,
• Request correction of your personal data if it has been processed incompletely or inaccurately, and request that the corrections be notified to the third parties to whom your data has been transferred,
• Request the deletion or destruction of your personal data if the reasons requiring its processing cease to exist, even though it was processed in accordance with Law No. 6698 and other relevant legal provisions, and request that such actions be notified to the third parties to whom your data has been transferred,
• Object to a result arising against you through the analysis of your processed data exclusively by automated systems,
• Request compensation for damages if you suffer harm due to the unlawful processing of your personal data.

 

If you submit your requests regarding the rights listed above to the Company in accordance with the application procedures set out in the Communiqué on the Procedures and Principles of Application to the Data Controller, the Company will conclude your request free of charge as soon as possible and within 30 (thirty) days at the latest, depending on its nature. However, if the transaction entails an additional cost, the Company may charge the fee specified in the tariff determined by the Personal Data Protection Board.

For more detailed information on the processing of your personal data by the Company and on ensuring data security, please refer to the Policy on the Protection and Processing of Personal Data available on our website.